Discover how global brands scale faster and smarter with human led, AI powered collaboration.
This Privacy Policy describes how Qonnex Technology LLC (“Qonnex,” “we,” “our,” or “us”) collects, uses, and protects your personal information when you access or use our website, platform, and related services (collectively, the “Services”).
By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Services immediately.
Information We Collect
We may collect the following categories of information:
Information You Provide Directly
Account and Contact Information:
Name, email address, company name, billing address, and phone number when you register, inquire, or contract with Qonnex.
Project Information:
Details provided when submitting project requests or communications related to project scope, budget, and deliverables.
Payment Information:
Payment methods, including credit cards, bank accounts, or other secure payment gateways, used for processing transactions.
Communication Data:
Details provided when submitting project requests or communications related to project scope, budget, and deliverables.
Information Collected Automatically
When you visit or use our Services, we may automatically collect:
Usage Data:
IP address, browser type, operating system, device information, and referring URLs.
Cookies and Tracking:
Qonnex uses cookies and analytics tools (e.g., Google Analytics) to understand user behavior and improve performance.
Information from Third Parties
We may receive limited information from third-party platforms, payment processors, or marketing partners in connection with analytics, advertising, or transaction verification.
How We Use Your Information
We use your information to:
Provide, operate, and maintain our Services.
Process transactions and send related communications.
Improve, personalize, and develop new features.
Communicate with you about projects, updates, or support.
Send marketing and promotional content (only permitted by law).
Comply with legal obligations and enforce our terms.
How We Share Information
We may share your data as follows:
Service Providers:
With trusted third parties that support our operations (e.g., cloud hosting, analytics, payment processing).
Legal Compliance:
When required to comply with applicable laws, regulations, subpoenas, or legal processes.
Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Affiliates:
Within Qonnex's corporate family or alliance network under strict confidentiality obligations.
International Data Transfers
As a global company, we may process and store your information outside your country of residence, including in the United States and Vietnam. We ensure appropriate safeguards and compliance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) where relevant.
Data Retention
We retain your information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Security
Qonnex implements reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your jurisdiction, you may have the right to:
Access, correct, or delete your personal information.
Withdraw consent to marketing communications.
Request data portability or restriction of processing. To exercise these rights, contact us at [email protected].
Children's Privacy
Our Services are not intended for individuals under 18. We do not knowingly collect information from minors. If we become aware of such collection, we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy periodically. Any updates will be reflected by a new "Last Updated" date. Continued use of our Services after such updates constitutes acceptance of the revised policy.
Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact:
